Ignitia Troubleshooting: Answers are Showing Up Blank After Submitting an Assignment
March 2, 2026
Rachelle Steinhauer
Li’l Billy is finishing a history assignment. He’s feeling great about this assignment, navigates through a few pages to make sure all of the answers are filled in, then hits “submit”. Suddenly, from the living room, “Moooom!” Some of the answers are blank, even though he just double-checked that they were all filled in.
The good news is that it is a simple solution. If Li’l Billy clicks the “next question” button to move through the pages, his answers will be saved. However, if he uses the browser’s forward and backward arrows to move through the pages, some of the answers might not go through when he submits the assignment.
The bad news is that your student will need to redo the assignment. Your student can send a direct message to their teacher explaining the situation and requesting that the assignment be reassigned.
TWIST: If you answered all questions and decided to go back and change an answer before hitting submit, you need to:
- Change the answer.
- Click “Next Question” to save the answer you just changed. Clicking any other button will not save the new answer.
- After clicking “Next Question”, you can move to the end and submit the assignment.
Since 2003, Enlightium Academy has supported K–12 students in online, book-based, hybrid, and partner schools. Our dedicated faculty and staff, in collaboration with parents, deliver high-quality instruction and individualized learning. We focus on developing each student’s academic, spiritual, physical, social, and emotional well-being.
To find out if Enlightium is the right school for your family, schedule an appointment, call (509) 319-2288, or visit EnlightiumSchool.com.
Tags
Ignitia
About The Author
Mrs. Steinhauer graduated from the University of Southern Mississippi in 2000 with a Bachelor of Arts degree in Radio, Television and Film. She went on to obtain her Juris Doctorate from the University of Mississippi School of Law in 2003. She had a successful career as a Senior Staff Attorney for fifteen years, before deciding to go into education in 2018. She obtained her Masters in Education from William Carey University, and has worked with students in both the private and public school settings.
In her free time, Mrs. Steinhauer both stars in and directs plays for local theater groups and private schools. She also runs a crochet business, while raising her two children. She loves reading, writing, and spending time with her family.
Hear From Our Families
Don’t just take our word for it—listen to the stories of families who’ve chosen Enlightium and found success. Our community of over 5,000 online students speaks to the strength of our program and the profound impact it has on our students’ lives.
We love Enlightium!
This was our first year with Enlightium Academy and I love it for my daughter! She has grown so much spiritually and academically! The weight of having to do it all has been lifted since I have 3 small children as well. We feel supported in our homeschool life!
Brittany R.
Greatest homeschooling program
This program is really focused on a good education for your kids.
Kristen S.
We went from discouraged to "We can do this!!"
The ability to adapt to our child’s learning challenges made for a smooth transition bringing joy that she is actually learning now and retaining the knowledge. We can not wait to tackle another year!
L. Allen
Love the curriculum
Love the curriculum. The teachers are wonderful and caring. Any technical issues are resolved almost immediately and the billing department has excellent customer service
EA Parent
We love Enlightium!
This was our first year with Enlightium Academy and I love it for my daughter! She has grown so much spiritually and academically! The weight of having to do it all has been lifted since I have 3 small children as well. We feel supported in our homeschool life!
Brittany R.
Greatest homeschooling program
This program is really focused on a good education for your kids.
Kristen S.
We went from discouraged to "We can do this!!"
The ability to adapt to our child’s learning challenges made for a smooth transition bringing joy that she is actually learning now and retaining the knowledge. We can not wait to tackle another year!
L. Allen
Love the curriculum
Love the curriculum. The teachers are wonderful and caring. Any technical issues are resolved almost immediately and the billing department has excellent customer service
EA Parent
Prayers answered!
This education option has blessed our lives in so many ways. We will forever be grateful to Enlightium Academy.
Marman
A wonderful experience
Enlightium academy has helped me so much in the homeschooling of my son. They have worked with our scheduling and been there with answers to any questions we've had. They have made this a wonderful experience.
Mandy
My kids are making way better grades
I love the curriculum given to my kids and the teachers are very helpful. My kids are making way better grades with this program then they did in public school.
Michael
Everything I was looking for
Enlightium Academy ended up being everything I was looking for. It offers a good, flexible curriculum that truly accommodates my schedule without sacrificing learning. Most importantly, they teach the Bible in such an amazing way. It’s just perfect—I don’t regret being part of this school for a moment.
Diliana S.
Prayers answered!
This education option has blessed our lives in so many ways. We will forever be grateful to Enlightium Academy.
Marman
A wonderful experience
Enlightium academy has helped me so much in the homeschooling of my son. They have worked with our scheduling and been there with answers to any questions we've had. They have made this a wonderful experience.
Mandy
My kids are making way better grades
I love the curriculum given to my kids and the teachers are very helpful. My kids are making way better grades with this program then they did in public school.
Michael
Everything I was looking for
Enlightium Academy ended up being everything I was looking for. It offers a good, flexible curriculum that truly accommodates my schedule without sacrificing learning. Most importantly, they teach the Bible in such an amazing way. It’s just perfect—I don’t regret being part of this school for a moment.
Diliana S.
