Ignitia Troubleshooting: My Student Can See the Answers
March 2, 2026
Noah Phalen
Li’l Billy has just started an English test. He’s confident he will do great on his test. Suddenly, from the living room, “Moooom!” For some reason, when he clicks on a text box to type in “A”, “B”, or “C”, the “answers” already show up.
The good news is that it’s not actually showing the answers to the test. It is auto-filling the text from a previous test or another website. This is the same feature that auto-fills your home address if you are shipping something to your home using your personal laptop.
The bad news is you will need to clear your cache and cookies, which will log you out of Ignitia and other sites. Clearing your cache and cookies is actually a great practice as it can assist with some troubleshooting issues, result in improved website performance, and free up space on your computer.
How to Clear Your Cache and Cookies
- Click here for steps for clearing your cache and cookies on Chrome.
- Click here for steps for clearing your cache and cookies on Firefox.
You should clear your cache and cookies as frequently as once a week, as well as when the computer is running slowly.
Since 2003, Enlightium Academy has supported K–12 students in online, book-based, hybrid, and partner schools. Our dedicated faculty and staff, in collaboration with parents, deliver high-quality instruction and individualized learning. We focus on developing each student’s academic, spiritual, physical, social, and emotional well-being.
To find out if Enlightium is the right school for your family, schedule an appointment, call (509) 319-2288, or visit EnlightiumSchool.com
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Ignitia
About The Author
Noah joined the Enlightium Academy Admissions Department in 2022. He graduated from Olivet Nazarene University in 2020 with a degree in Sport Management and a minor in Business. Mr. Phalen is ACSI certified.
Noah serves at his church by playing piano on the worship team. He has a passion for music and theatre, and he loves watching sports and playing video games in his free time. Growing up in Chicago, he’s a huge fan of the White Sox, Bears, and Bulls. Noah and his wife, Audren, were married in June of 2023.
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We love Enlightium!
This was our first year with Enlightium Academy and I love it for my daughter! She has grown so much spiritually and academically! The weight of having to do it all has been lifted since I have 3 small children as well. We feel supported in our homeschool life!
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Greatest homeschooling program
This program is really focused on a good education for your kids.
Kristen S.
We went from discouraged to "We can do this!!"
The ability to adapt to our child’s learning challenges made for a smooth transition bringing joy that she is actually learning now and retaining the knowledge. We can not wait to tackle another year!
L. Allen
Love the curriculum
Love the curriculum. The teachers are wonderful and caring. Any technical issues are resolved almost immediately and the billing department has excellent customer service
EA Parent
We love Enlightium!
This was our first year with Enlightium Academy and I love it for my daughter! She has grown so much spiritually and academically! The weight of having to do it all has been lifted since I have 3 small children as well. We feel supported in our homeschool life!
Brittany R.
Greatest homeschooling program
This program is really focused on a good education for your kids.
Kristen S.
We went from discouraged to "We can do this!!"
The ability to adapt to our child’s learning challenges made for a smooth transition bringing joy that she is actually learning now and retaining the knowledge. We can not wait to tackle another year!
L. Allen
Love the curriculum
Love the curriculum. The teachers are wonderful and caring. Any technical issues are resolved almost immediately and the billing department has excellent customer service
EA Parent
Prayers answered!
This education option has blessed our lives in so many ways. We will forever be grateful to Enlightium Academy.
Marman
A wonderful experience
Enlightium academy has helped me so much in the homeschooling of my son. They have worked with our scheduling and been there with answers to any questions we've had. They have made this a wonderful experience.
Mandy
My kids are making way better grades
I love the curriculum given to my kids and the teachers are very helpful. My kids are making way better grades with this program then they did in public school.
Michael
Everything I was looking for
Enlightium Academy ended up being everything I was looking for. It offers a good, flexible curriculum that truly accommodates my schedule without sacrificing learning. Most importantly, they teach the Bible in such an amazing way. It’s just perfect—I don’t regret being part of this school for a moment.
Diliana S.
Prayers answered!
This education option has blessed our lives in so many ways. We will forever be grateful to Enlightium Academy.
Marman
A wonderful experience
Enlightium academy has helped me so much in the homeschooling of my son. They have worked with our scheduling and been there with answers to any questions we've had. They have made this a wonderful experience.
Mandy
My kids are making way better grades
I love the curriculum given to my kids and the teachers are very helpful. My kids are making way better grades with this program then they did in public school.
Michael
Everything I was looking for
Enlightium Academy ended up being everything I was looking for. It offers a good, flexible curriculum that truly accommodates my schedule without sacrificing learning. Most importantly, they teach the Bible in such an amazing way. It’s just perfect—I don’t regret being part of this school for a moment.
Diliana S.
