Admissions
Policies & Refunds
For continued enrollment at Enlightium Academy, each student is expected to maintain good standing: passing grades in core subjects and staying up-to-date with the assigned weekly schedule.
Students with failing grades in core classes and/or those who fall behind more than two weeks on average between all classes, without excused absences, are at risk of being placed on academic or low progress probation. This is to alert families of the risk that their student will not be able to complete the school year on time and/or with passing grades, and thus may need a summer school extension, class assignment adjustments, or teacher and counselor intervention. The interventions may include enrolling in EA’s Bridge Program, academic growth plan adjustment by the student’s counselor, teacher collaboration on student learning needs, and/or the installation of monitoring software on the students computer to provide added accountability and uncover any potential distractions the student may have.
Students who do not demonstrate improvement or sufficient effort after multiple attempts may be recommended for withdrawal so the family can find a learning environment that better suits the student.
Prior to enrollment, parents and students will also need to read and understand the Parent and Student Responsibilities. Absences may be excused per approval via the Absence Form. Please contact the EA team if you have any questions at (866) 488-4818 // option 8 or This email address is being protected from spambots. You need JavaScript enabled to view it..
All new families are offered 14 days after the student begins completing the coursework to decide if the Enlightium Academy (EA) online program will be the best fit for their family. If a family decides to withdraw within those 14 days, a withdrawal fee will not be charged and all paid tuition will be refunded. The enrollment fee is non-refundable after 3 days. Parents can request an extension to the withdrawal period prior to the end of the 14th day, if they are still not sure about their enrollment at EA.
The same policy above applies to dropping individual courses. If withdrawing after the 14-day period, a 10–30% withdrawal fee applies on the remaining coursework, with the 30% fee applying after 60 days.
If after the 14-day trial period, Enlightium Academy has not met your expectations, EA administration will investigate any concerns and enact changes to provide you the best experience possible and may lengthen your money-back guarantee if needed. Please communicate any concerns directly to administration by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..
Credit and debit card refunds take 7–10 business days to process for transactions less than a month old. If the most recent transaction is over a month old, a direct deposit or check will need to be requested. Direct deposits can be processed within 1–2 business days with a $3 bank processing charge; otherwise, a check can be mailed within 1–2 weeks. You may contact the Accounting Department at (866) 488-4818 // option 6 or This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions.
If a primary school student (PreK–2nd grade) withdraws, the tuition can only be refunded for unmarked books with no wear and tear within 30 days of the invoice date. For 100% refund, items must be returned and received within 30 days of the invoice date. After 30 days, a 20% restocking fee is deducted from your refund. No refunds are given 60 days after the invoice date. An additional 5% fee is applied to orders when box sets are returned without all items. Shipping charges are non-refundable.
